Frequently asked questions
Questions creators ask before
their first redline.
How attorney-grade contract review works, what we redline, who we're built for, and when you still need a human lawyer.
What does Arabella actually do?
Upload any commercial contract as a PDF, Word doc, or plain text. In about five minutes you get back a redlined Word document with tracked changes you can send straight to the other side, plus a per-clause review with plain-language explanations of what we flagged, why it matters, and what we changed.
Is this just AI? How is it different from ChatGPT?
No, it's much more than AI. Arabella runs on carefully crafted review workflows built from our own internal legal playbooks, the same playbooks a lawyer would pull off the shelf to review your agreement. Every redline pulls from our attorney-authored model clause language, not from whatever the AI invents on the spot. AI is the execution engine; the judgment, the playbook variants, and the model language are all human-written by Chambers-ranked BigLaw attorneys. A general-purpose chatbot gives you generic answers. Arabella gives you the answer your lawyer would give you.
Why use Arabella instead of ChatGPT?
We love that people feel empowered to use AI to take control of their own contracts — that's the whole point. The catch: general-purpose tools are too generic. At best they bury you in off-market nitpicks; at worst they hallucinate terms, make bad judgment calls, and make your review take longer instead of shorter. Arabella is built by attorneys for exactly this job. It cuts the junk comments, focuses on what actually moves the deal (not edge cases), and hands you a clean tracked-changes redline that protects you and lets you close. Think of it as Harvey, for consumers. (Arabella is software, not a law firm; for high-stakes deals or active disputes, work with a licensed attorney.)
Who built Arabella?
Chambers-ranked BigLaw attorneys from leading Startups & Emerging Companies practices. We've spent years negotiating contracts for creators, agencies, studios, and creative service providers. We uploaded our actual playbooks (the negotiation positions we take, the off-market traps we look for, the standard market terms we hold the line on) and built the product around them.
Why Arabella?
We're named after Arabella Mansfield, who in 1869 became the first woman admitted to the bar in the United States. She passed the bar examination in Iowa at a time when the statute reserved the profession for men — and was admitted anyway, opening the door for the women who came after her. Her name means something to us because it captures why we built this: putting real legal resources in the hands of the founders, creators, and entrepreneurs who have too often been priced out of them.
Is this legal advice?
No. Arabella is a software tool, not a law firm. We surface what a lawyer would likely flag and what they would typically negotiate, but we do not represent you and using Arabella does not create an attorney-client relationship. If you need representation, strategic advice on deal structure, or you are facing a dispute, hire a licensed attorney in your jurisdiction.
What contracts can I review?
Any commercial contract. We have specialized playbooks for MSAs, SOWs, brand partnership deals, talent agreements, influencer agreements, NDAs, freelance services contracts, employment agreements, SAFEs, convertible notes, partnership agreements, and more. Don't see your contract type? Upload it anyway. Specialized contract types get our most detailed playbook treatment. Everything else still gets a thorough legal review.
How long does it take?
About five minutes from upload to a redlined Word document. Most of that time is spent on our line-by-line analysis. The intake questionnaire that personalizes the review takes 60 to 90 seconds.
What do I get back?
Three things: (1) a redlined Word document with tracked changes you can send directly to the other side, (2) a per-clause review with plain-language explanations and risk severity so you understand what you're sending, and (3) the ability to accept, reject, or refine any individual redline before exporting.
Can I edit the redlines before sending?
Yes. Every flagged clause has an in-app chat where you can refine the AI's suggestion in plain English ("make this more aggressive," "cap their liability at fees paid," "ask for a portfolio carve-out"). You can accept, reject, or modify any individual redline, then export the final tracked-changes Word file.
Is my confidential information safe?
Yes. Your contract is processed only to produce your redline, then discarded — we never retain it and never save it to a database. Smaller files are processed in memory; larger files (too big to upload directly) are placed in temporary storage at a random, unguessable address just long enough to read the text, then deleted automatically within seconds. It is never used to train AI, and never sent to ChatGPT, Gemini, or any consumer AI tool: Arabella runs on private, enterprise-licensed AI infrastructure whose terms prohibit training on your data. We keep only anonymized run stats (contract type, issue counts) — never the contract text itself. Your redlined document lives only on your computer.
Do you store my contracts?
No. We don't retain your contract. Smaller files are processed in memory during your active session; larger files are placed in temporary storage at a random, unguessable address only long enough to extract the text, then deleted automatically within seconds — never saved to a database and never kept after your session. What we do record is anonymized metadata about each run (contract type, number of issues flagged, timestamp) so we can monitor product quality, never the contract text itself. Your downloaded redlined Word document lives only on your computer.
Are my contracts sent to ChatGPT or other public AI tools?
No. Arabella runs on a private commercial AI infrastructure under enterprise terms that prohibit using your contract content to train any model. We do not send any part of your contract to OpenAI, ChatGPT, Google Gemini, or any other consumer-facing AI tool. The same applies to any chat-to-refine messages you send within the app, which go through the same private endpoint and are never used for training or shared with third parties.
When do I still need a real lawyer?
Three cases. First, when you are being sued, threatened with legal action, or already in a dispute. Second, when the deal is large enough that bespoke negotiation by a partner-level attorney is clearly worth the spend (typically six-figure-plus engagements). Third, when you need strategic advice on the deal structure itself, not just the contract language (entity formation, tax structuring, IP strategy across multiple deals). For everything else, including most routine brand deals, freelance contracts, MSAs, and NDAs, Arabella gives you the same line-by-line review your lawyer would.
How much does it cost?
$99 per contract review. A traditional BigLaw redline of the same document typically runs $400 to $1,500 or more, with turnaround times measured in days, not minutes.
Do you support contracts under non-US law?
Our playbooks are tuned for US law, especially for US-based creators and creative businesses. We can still review contracts under other jurisdictions, but our defaults assume US legal context. For deals governed by laws outside the US, we recommend a local attorney in addition to your Arabella review.
What file formats do you accept?
PDF, Microsoft Word (.docx), and plain text. We extract the contract text, run the review, and return a redlined .docx with tracked changes regardless of the format you uploaded.
Can I use Arabella on contracts the other side sent me, or only on contracts I drafted?
Either. In fact, the most common use case is reviewing a contract the other side sent you and redlining it back to them. Arabella is built around the assumption that you're the side reviewing someone else's template, which is where the most off-market traps tend to hide.
Still have questions?
Reach out, or just try it.
Email us at hello@counselclub.co or upload a contract and see what attorney-grade redlines look like.
Review a contract